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All messages that were trashed in Outlook still appear in All Mail when accessed using webmail, even days later. With that said - the "delayed syncing" issue that I am experiencing is happening on Inbox as well as Junk folders. So my Junk folders do not have that box checked, but the Inbox doesn't have a box to be be checked - their behavior is the same they are both not syncing, until I manually click on them to force the sync. I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same. In this article, I have explained various ways to solve IMAP folders are not syncing. |
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Why IMAP Folder is Not Properly Syncing? |
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Please report suspicious activity using the "Report Abuse" option. Windows 10 will reach EOS (end of support) [Outlook Data File Cannot Be Accessed](https://get2knowgod.com/read-blog/617_outlook-inbox-not-updating-with-new-emails-reasons-and-fixes.html) on October 14, 2025. For more information, see this article. |
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Chosen Solution |
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Suspect some Apple Dev's have been lazy with some code [solve Office 365 Mailbox sync delays](https://campusbiasharaclub.com/read-blog/799_troubleshoot-outlook-for-windows-issues.html) in IOS18's mail.app and its causing the issue. I was a little hesitant but went ahead and let it completely remove all the synced items from the account off of my iPhone. After a minute, it was removed so just went and re-added it and BOOM. Decided to just try completely removing my Gmail account, the one that wasn’t syncing with the Mail App after the iOS 18 update. |
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IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail) |
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If the server is down and you are experiencing issues, the problem IMAP folder is not syncing occurs. So, check the status of your IMAP server follow the steps below. These a general steps to check your IMAP settings in any email application. With the help of this, you can also ensure that the server settings are properly configured or not. |
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See the attached picture for the Properties window for a user-created folder.If you can, turn off IMAP, require 2FA, and use the native outlook client.I also posted on the Gmail subreddit about a year ago.This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly.I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.I would suggest that frequent changes to folder contents on multiple devices will make it go wrong.Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail.I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future.Simply enter your email address OR username in order to reset your password. |
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My accounts in Mail app stopped to sync post update |
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When you are dealing with any problem, it is important to understand the reasons behind the issues. Below are some causes that contribute to the problem. There are various variables at play here however, generally speaking, Outlook performs best when operating as a front end for Microsoft Exchange and Gmail when accessed via a web browser. I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If [Outlook Stuck on Synchronizing Folders](http://famedoot.in/read-blog/177868_methods-to-rebuild-a-outlook-pst-file.html) you can, turn off IMAP, require 2FA, and use the native outlook client. Hate to be a Debbie Downer, but why are you using IMAP? |
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Mohit is a Microsoft Certified expert for all things Microsoft. He brings a unique perspective gained from nearly a decade of active participation in various IT forums, blogs, and social media. Through this hands-on experience, he has acquired knowledge in diverse domains like Microsoft 365 Cloud, On-Premise Exchange Server, AD, and Entra ID. At first, I was thinking it may be an issue with certificates, but it's not... I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted... |
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