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My-windows-live-mail-is-stuck-in-the-work-offline-mode--I-cannot-send-or-receive-emails-using-wlm.-I-can-access-my.md
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Content<br> |
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We see this problem pop up a lot because of multiple Office 365 accounts, old settings, or corrupted Outlook files. Figuring out why Outlook gets stuck offline really helps you fix it—and keeps it from coming back. This guide covers the usual suspects, troubleshooting steps, and a few advanced tricks to get your email flowing again. Outlook status says offline then it can happen when offline mode enabled, server connection is [FixTechGuide Outlook repair tutorial](https://get2knowgod.com/read-blog/647_imap-mail-clients-not-syncing-all-emails-with-server.html) lost, or your internet isn’t stable. Corrupted Outlook profile, faulty add-ins or outdated version of Outlook can also be reasons to remain offline. |
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Check OST file |
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The Outlook may remain stuck in the offline mode until the network is restored.That keeps Outlook from getting confused and stuck offline.In such cases, you can recreate the OST file or use the Stellar Converter for OST software to convert the problematic OST file to Outlook importable PST format.Outlook Safe Mode can help troubleshoot and fix the Outlook stuck in offline mode issue as it prevents any add-in from interfering with the normal Outlook operations.You can also send us your queries in the comment section, and we'll revert back as soon as possible.This indicates that the internet is working fine, but Outlook cannot connect to the mailbox server. |
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By handling the setup yourself, you make sure Outlook always connects to the right server. If you’re on a company domain, make sure your DNS settings look right. Messed-up DNS can keep Outlook from finding the mail server. Flushing the DNS cache with ipconfig /flushdns sometimes clears up weird issues. Outlook might [Fix Outlook and Office365 Sync Issues](https://git.epochteca.com/pearlene22w98/fixtechguide-email-error-solutions2009/-/issues/3) display an Offline working mode or ‘Disconnected’ if the issue arises with internet connectivity. Outlook could remain in disconnected mode until the connection is back online. |
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How To Fix Outlook Stuck in Offline Mode? |
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The biggest problems usually involve too many Office 365 connections or outdated Microsoft Office components. If Outlook asks if another Exchange server can manage your system, hit No unless it’s your main domain. That keeps Outlook from getting confused and stuck offline. |
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Verify Work Offline Button Status |
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If the issue is the same, update Outlook, repair Outlook profile, or reconfigure your account to reconnect Outlook to the Server. In this guide, we've discussed the reasons that can cause the 'Outlook stuck in offline mode' issue and methods to troubleshoot and resolve it. In Microsoft Outlook 2010 and later versions, users can switch from Offline Mode to Online Mode and vice-versa based on their preference. Even a brief hiccup can kick Outlook into offline mode, and sometimes it just stays there until you do something about it. Outlook Safe Mode can help troubleshoot and fix the Outlook stuck in offline mode issue as it prevents any add-in from interfering with the normal Outlook operations. The Work Offline option is available under the 'SEND/RECEIVE' tab in Outlook. |
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Method 1: Reset 'Work Offline' to Reconnect |
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If you set up your Outlook profile wrong, it might not log in to Microsoft Exchange or Office 365. Sometimes, people connect their system to several Office 365 environments without realizing it. That can confuse Outlook, especially with Autodiscover, and you end up stuck offline. Reconnect Outlook by checking your connection, disable work offline mode, and relaunch app. |
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Download Stellar Converter for OST |
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Autodiscover might send Outlook to the wrong Exchange server, so you can’t get to your mailbox. Damaged Outlook data files, like the OST file, can also get in the way. When these files go bad, Outlook can’t talk to the Exchange server, so it just gives up and goes offline. Now, on your keyboard, press the Send/Receive button. Old versions of Outlook or Microsoft Office often trigger synchronization issues. |
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Setup Exchange Server Account Manually |
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Outlook has a Work Offline button under the Send/Receive tab. People hit it by accident all the time, so it’s worth a look. In doing so, you would switch the mapped drive status to "online" and access to the entirety of drive's content would then be possible/granted. If, in any case, you encounter any problems or issues in installing these updates, you must delete and uninstall all the updates and restart Outlook. You may use outdated Office versions, which can lead to further problems. |
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However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode. All the modifications are stored locally in the OST data file before syncing with [Microsoft Outlook Email Repair Tool Online](https://demo.safecircle.family/read-blog/25099_troubleshoot-outlook-for-windows-issues.html) the mailbox server. Users can also utilize the 'Work Offline' option when there is an unreliable internet connection. When the problem is with the internet connection, Outlook may display Working Offline or Disconnected status. The Outlook may remain stuck in the offline mode until the network is restored. Profile or configuration mistakes cause trouble too. |
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