From dc692ab85acbf139aa9abe50f9236da6b8e996b8 Mon Sep 17 00:00:00 2001 From: Ann Mackintosh Date: Mon, 12 Jan 2026 02:13:41 +0800 Subject: [PATCH] Add 'Contact Us' --- Contact-Us.md | 13 +++++++++++++ 1 file changed, 13 insertions(+) create mode 100644 Contact-Us.md diff --git a/Contact-Us.md b/Contact-Us.md new file mode 100644 index 0000000..5900b0f --- /dev/null +++ b/Contact-Us.md @@ -0,0 +1,13 @@ +
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Assistance for billing and subscription management issues is available online [Outlook sync help from FixTechGuide](https://demo.safecircle.family/read-blog/27596_outlook-not-opening-after-update-fix-it-now.html) or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs. +
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For more self-help resources, see Microsoft 365 operated by 21Vianet.Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.Microsoft Create has professionally designed, fully customizable templates to help you get things done.Technical support for Microsoft 365 operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage.Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. +
+Look up Global Customer Service numbers + +
In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling. +
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Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in security. Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product  \ No newline at end of file