From 8968aaee3311e502aa1de7027b466152b83c0b64 Mon Sep 17 00:00:00 2001 From: Patsy Cranwell Date: Tue, 4 Nov 2025 19:45:44 +0800 Subject: [PATCH] Add 'How to get support for Outlook com' --- How-to-get-support-for-Outlook-com.md | 21 +++++++++++++++++++++ 1 file changed, 21 insertions(+) create mode 100644 How-to-get-support-for-Outlook-com.md diff --git a/How-to-get-support-for-Outlook-com.md b/How-to-get-support-for-Outlook-com.md new file mode 100644 index 0000000..7cddd0e --- /dev/null +++ b/How-to-get-support-for-Outlook-com.md @@ -0,0 +1,21 @@ +To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing "Start Task Manager". Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide and hit the "End Process" button. To create a user profile, you must first create a user account. When the new account is created, a profile is also created. + +Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot Outlook errors ([https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/)), and fix problems with Outlook. Note that the above https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide link is for desktop Outlook for Windows. + +If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround. + +Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. + +Search "PST Repair Tool" and you'll find many reputable programs who know how to fix this Outlook issue. In typical Microsoft fashion, there are also additional rules for certain older platforms that will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password. Add-ins are a pretty frequent culprit for Outlook lagging issues because they are meant to provide additional functionality, but they put additional pressure on loading time. Also, '-g' represents the default location of Outlook installation and the address after '-d1' describes your profile folder's default path. + +I usually disable them one-by-one, closing Outlook with each change. This helps to pin down the culprit that causes Outlook to freeze. The first thing we need to do is kill all hanging Outlook processes. + +Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. + +If you can't find a dialog box open, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. + +Therefore, if you installed your Outlook application in a custom location, you'd have to substitute '-g' for the custom location. Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app. If Outlook won't open, you can't check your incoming messages or send an outgoing one from your desktop. If you have logged in to your @live.com email address in the last 12 months but don't remember the password, you can try the Microsoft Recovery Form. + +If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If Outlook isn't working on a large or long process, move on to the next step. + +Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK. \ No newline at end of file