From e3953b1c08904ef126fdfc08c0cd11968c224526 Mon Sep 17 00:00:00 2001 From: Maynard Brereton Date: Fri, 24 Oct 2025 20:54:50 +0800 Subject: [PATCH] Add 'Repair an Office application' --- Repair-an-Office-application.md | 13 +++++++++++++ 1 file changed, 13 insertions(+) create mode 100644 Repair-an-Office-application.md diff --git a/Repair-an-Office-application.md b/Repair-an-Office-application.md new file mode 100644 index 0000000..7fa8a39 --- /dev/null +++ b/Repair-an-Office-application.md @@ -0,0 +1,13 @@ +If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile error. + +One of the failed sign-in windows showed a long string under a field labeled Microsoft Information Protection API. Running that value through the Entra admin portal revealed what we needed. At that point, the focus shifted to what was happening during authentication. The answer came from a closer look at the Microsoft Entra sign-in logs and a hidden dependency that I wasn’t aware of. + +You can start Outlook in safe mode, disable your add-ins, [Outlook repair support team](https://sites.google.com/view/fixoutlookstuckonloadingprofil/home) and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. For additional support, see How to get support for Outlook.com. + +If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates Outlook repair support team for Microsoft Outlook (US English only). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. + +User profiles help make sure that your personal preferences are used when you log on to Windows. If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any Outlook repair support team antivirus software add-ins that are installed in Outlook. + +To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version. Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. + +These applications and services can interfere with Outlook. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. Corrupted PST or OST data files can prevent Outlook from loading. Microsoft’s ScanPST tool can repair minor corruption \ No newline at end of file