We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.
I would say first things first is figure out if any of Outlook Fix Blog these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.
Select More to see additional actions—for example, an option to print a message. If you want to learn about printing, see Print attachments received in email messages. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. We're aware of an issue where some users see the error message "Your message can't be displayed right now".
Unfortunately, the transitions from different versions have caused a lot of bugs. In this case, it might be easier to just create a new profile. A Repair Account window will prompt you for your email address and password. Then it will run a program to diagnose the network connection problem. It might be that Outlook is not responding, or it's not loading. Here is how to fix outlook issues relating to connectivity and syncing your email.
To install Outlook Fix Blog the latest Windows and Office updates, click the link below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.
Besides that, its free edition can process up to 50 items from each folder, making it easy for users to understand tool’s Outlook Fix Blog working. We have shared everything on the manual and professional ways to fix Outlook data files or Personal Storage Table (PST) in this blog. Also, we go over the stepwise working procedure of both solutions and the reasons behind PST file corruption issues. The Inbox Repair tool or ScanPST.exe is not a convenient way because of multiple restrictions. After you run the Inbox Repair tool, you can start Outlook and recover repaired items.
The good news is that most "Outlook won’t open" errors can be resolved with a few proven troubleshooting steps. If the above Outlook Fix Blog steps, especially ScanPST.exe, fail to resolve the "Outlook won’t open" error, your Outlook data file is likely severely corrupted or extensively damaged. In such critical situations, a specialized and reliable professional tool like the Aryson Outlook PST Repair Tool becomes the best solution. Yes, you can often fix Outlook without reinstalling Office.
If you want to fix a problem with Outlook closing, try repairing the Office app.First, open the Control Panel.Then, find 'Programs' and click the 'Uninstall a program' option.Scroll down until you see Microsoft 365, right-click on it, and click 'Change. ...Choose either 'Quick Repair' or 'Online Repair'.More items...•May 16, 2024
Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.