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Since some weeks everyday another user calls and tells me he doesn't get mails. After hitting the update folders button or closing and reopen outlook new mails get visible. Reinstalled office, deleted ost, made a ne outlook profile. By taking proactive steps to manage your mailbox, you can prevent issues related to storage limits and ensure that your Outlook inbox continues to update properly. When you synchronize your Exchange mailbox to an Offline Folder file (.ost), the Outlook status bar never shows higher than 3.99 GB when a folder is being updated.
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Outlook alternates between "Updating this folder" and "Trying to connect". A manual send/receive fails with a "Connection to Microsoft Exchange is unavailable message". I loaded an old mail profile for the same user account and it worked fine, when I switched back to the initial profile it started to work fine as well.
This problem should only occur on the initial synchronization of a folder that is larger than 4 GB.On Exchange 2013, you also have a new option called Negotiate, which is recommended.I reimaged the machine of the lone person that continued to have this problem and Outlook has been working OK for the time being.Once the system is connected to the Internet and the server is available, follow the next solutions to troubleshoot and fix the problem.For those utilizing the classic (old) Outlook application, this section addresses issues specific to this version.In this article, you will learn the reasons that can trigger the ‘Outlook 365 stuck at updating mail folders’ issue and the solutions to effectively troubleshoot and resolve the issue.
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For those utilizing the classic (old) Outlook application, this section addresses issues specific to this version. Then, click on the Update Folders under Send/Receive tab to check if the synchronization issue is fixed and the folders are updating. If you didn't find the email, check the spam/junk folder. Please whitelist stellarinfo.com and request to send the link again. Restarting the computer, reinstalling office, creating new profiles Outlook OST vs PST repair - nothing works, it's working for some time, suddenly it's stuck.
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This problem should only occur on the initial synchronization of a folder that is larger than 4 GB. If the folder size is initially lower than 4 GB but then grows to above 4 GB over time, you will not see this problem through normal folder synchronization. After looking into guide to Office 365 sign-in errors it more, as the user above stated, this seems to be cache related so I nixed that on the shared box too. Follow these solutions to fix the Outlook stuck at updating the Inbox and Outbox folders issue. It stores a copy of mail items on the mailbox server in the OST file on the local machine. The changes made in Outlook are stored in the