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Check your settings to see if you've got the "always prompt for password" feature enabled. It could be as simple as an out-of-date version of Outlook's software. Once an update has been run on your system, the bug may be rectified. Outlook has a bug where it repeatedly prompts you for your [How to fix Outlook stuck on loading profile](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) password, even after you've logged in. This slows down productivity and quite frankly is just a total nuisance. |
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You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. |
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To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from the Manage contacts menu. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites. When you add someone as a favorite in People, they'll also show up under Favorites in Mail, and the other way around, provided that the contact has an email address. There might also be a visual alert that a message is unread, has an attachment, or is flagged. This is a lightweight app designed to handle multiple accounts and fairly moderate email use. Having trouble connecting to your email from Outlook on your desktop? |
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For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. If classic Outlook repeatedly prompts you How to fix Outlook stuck on loading profile for a password during setup, make sure that your caps lock isn't turned on. This can also happen if you've entered your username incorrectly. |
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If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. |
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To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. New features like Files and attachment previews let you see your pictures and files without leaving your inbox. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other How to fix Outlook stuck on loading profile mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. |
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For more information about working with calendars in Outlook.com, go to Using the calendar in Outlook.com. Select More to see additional actions—for example, an option to print a message. If you want to learn about printing, see Print attachments received in email messages. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. |
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Find solutions to common problems or get help from a support agent. If you are having problems with Outlook, there are a few things we can help with to get you back How to fix Outlook stuck on loading profile to sending and receiving your email. For additional support, see How to get support for Outlook.com. |
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Contact your IT administrator How to fix Outlook stuck on loading profile to verify if restrictions are in place and request assistance. Find solutions to common problems or get help from a support agent. Post questions, follow discussions and share your knowledge in the Outlook.com Community. |
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Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. I'm having an issue with one Outlook 365, the program open and get stuck at loading the How to fix Outlook stuck on loading profile user profile, any profiles. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. |
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It might be that antivirus software is trying to block a function that is repeatedly trying to squeeze through the firewall. There are a number of causes to Outlook not working you can troubleshoot. If you want to learn how to fix Outlook issues involving a frozen screen, here are some things you can do. If nothing else fixes your Outlook search problem, then your Spotlight index may be corrupt. |
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Learn how to get more out of your connection with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. The new Outlook Attachment Preview feature lets you see your pictures and files without leaving your inbox. |
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